- Skype For Business On Mac Fails To Sign-in
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Skype for Business on Mac September update (16.10) 02:41 AM. We are happy to announce that we shipped another version of Skype for Business on Mac. Page of Preferences dialog box will make it easier for users to access documentation describing how to add delegates in Skype for Business. Download and install. If don't already have Skype for Business installed, see: Install Skype for Business on Mac. Install Skype for Business on a mobile device. Skype for Business for Mac contains many settings that you may configure for increased the performance and usability. This topic details accessing the Skype for Business for Mac options and adjusting the Skype for Business for Mac settings. The default settings are enabled upon the initial installation of Skype for Business for Mac.
Skype for Business for Mac contains many settings that you may configure for increased the performance and usability. This topic details accessing the Skype for Business for Mac options and adjusting the Skype for Business for Mac settings. The default settings are enabled upon the initial installation of Skype for Business for Mac. Follow the steps in this topic to assist you in using the Skype for Business for Mac.
When Skype for Business for Mac is active, the following menus are displayed at the top of the screen.
- Skype for Business
- File
- Edit
- Contacts
- Conversations
- Window
- Help
The Skype for Business Menu
The Skype for Business Menu provides the ability to configure options related to the way Skype for Business for Mac functions. The options contained within the menu are explained below.
Menu Item | Description |
About Skype for Business | Select this option to view the About Skype for Business information. The About Skype for Business information displays the version and copyright information. |
Preferences… | Select this option to configure the Skype for Business preferences. These settings include how Skype for Business will respond to specific events. View the Preferences topic for more details. |
Sign Out | Select the Sign Out option if you want to sign out of your Skype for Business account. |
Services | The Services menu option provides the ability to configure keyboard shortcuts and other devices that connect to your computer. |
Hide | Select this option to minimize and hide the Skype for Business screen. |
Hide Others | Select this option to minimize and hide all the screens that are currently open, except for Skype for Business. |
Show All | Select this option, when available, to display all open screens that are minimized or hidden. |
Quit Skype for Business | Select this option to sign out of and quit Skype for Business. |
Use these options to assist you in navigating Skype for Business for Mac.
The File Menu
The File menu provides a single option: Close Window. You can use this as an alternate method by which you can close Skype for Business.
The Edit Menu
The Edit Menu provides the ability to perform certain functions within Skype for Business. The options contained within the menu are explained below.
Menu Item | Description |
Undo | Select this option to undo the last action you completed. |
Redo | Select this option to redo the last action you completed. |
Cut | Select this option to remove or “cut” an active selection. |
Copy | Select this option to copy an active selection. |
Paste | Select this option to place a reproduction of copied text into an active area. |
Delete | Select this option to remove delete content. |
Select All | Select this option to highlight all texts or objects within a field. |
Spelling and Grammar | Select this option to display a drop-down menu. From the drop-down menu, you can elect to Show Spelling and Grammar corrections that need to be made, or enable your spelling to be checked as you are typing. |
Substitutions | The Substitutions menu provides the ability to use “autocorrect” or auto-replace features. These features are referred to as “smart” options. |
Transformations | The Transformations menu provides the ability to apply a change to a block of text. You can elect to make all the characters in the section uppercase, lowercase, or capitalize each word. |
Start Dictation… | Select this option if you want to enable the dictation feature (talk-to-text). |
Emojis & Symbols | Select this option to display the Emoji & Symbols menu within Skype for Business. |
Use these options to assist you in using Skype for Business.
The Contacts Menu
The Contact Menu provides the ability to quickly work with your Skype for Business contacts and Contact List. The options contained within the menu are explained below.
You can send a message and work with your Contact List from the Contact menu. Select one of the following options from the drop-down menu.
Menu Item | Description |
Send Instant Message | Select this option to send an Instant Message (IM) to the selected contact. |
Start Call | Select this option to start a Skype for Business audio call. |
Start a Video Call | Select this option to start a Skype for Business video call with the selected contact. |
Send Email… | Select this option to send an e-mail to the selected contact. |
Schedule Meeting… | Select this option to schedule a meeting with the selected contact. |
Groups | Select this option to display a menu containing the names of all your contact groups. |
New Group | Select this option to copy to create a new contact group. |
Rename Group | Select this option to remove the highlighted contact from the Contact Group to which they are currently assigned. |
Delete Group | With the name of a Contact Group highlighted, select this option to delete that Contact Group. |
Remove Contact | Select this option to remove a highlighted contact from a contact group. |
Use these options to assist you in working with Skype for Business contacts.
The Conversation Menu
The Conversation Menu provides the ability to quickly work with your Skype for Business contacts and Contact List. The options contained within the menu are explained below.
Menu Item | Description |
Meet Now | Select this option to initiate a audio or video call with a contact. |
Join Skype Meeting by URL… | Select this option to launch the Enter the URL of the Skype Meeting you want to join screen. This screen provides an easy way for you to join a meeting via the URL. |
Hang Up | Select this option to end a Skype for Business call. |
Hold Call | Select this option to place the call on temporary hold. |
Mute Microphone | Select this option to mute the microphone for the call. |
Start Call | Select this option to start a Skype for Business call with a contact. |
Start Video | Select this option to start the video for a Skype for Business call. |
Share Screen | Select this option to share your screen with the individual(s) in your Skype for Business call. |
Transfer Call | Select this option to transfer your Skype for Business call to a different device. |
Admit All in Lobby | Select this option to allow all people waiting in the “lobby” (the waiting room for the call) to enter the call. |
Mute Audience | Select this option to mute all participants. |
Mute Participant’s Microphone | Select this option after highlighting a meeting participant to mute their microphone. |
Promote Participant to Presenter | Select this option to change a meeting attendee to presenter. |
Remove Participant | Select this option to remove a highlighted participant. |
Use these descriptions to work with Skype for Business contacts and your Contact List.
The Window Menu
The Window menu provides the ability to minimize, zoom, close, or bring the Skype for Business screen to the front of all over screens. Use the options within this menu as needed.
The Help Menu
The Help menu provides the ability to launch and view the Skype for Business help documentation. Use the Help menu as needed.
Use these menus and options to assist you in using Skype for Business.
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Read this topic to learn about hardware, software, and infrastructure requirements for running Skype for Business on a Mac.
The Skype for Business on Mac Client is available for download.
Hardware and software requirements for Skype for Business on Mac
The Skype for Business on Mac client requires Mac OS X El Capitan and higher, and uses at least 100MB of disk space. We support the use of all built-in audio and video devices. External devices must be in the Skype for Business Solutions Catalog.
Note
This list is preliminary and some devices may be qualified for Lync, but not supported on Skype for Business on the Mac.Refer to the System requirements for the minimum hardware required.
Legacy Mac clients
Skype for Business Server 2015 also supports the following legacy clients on computers that are running Mac OS 10.5.8 or latest service pack or release (Intel-based) operating systems (Mac OS 10.9 operating system is not currently supported). For details about supported features, see Desktop client feature comparison for Skype for Business.
- Microsoft Lync for Mac 2011 (see Lync for Mac 2011 Deployment Guide)
- Microsoft Communicator for Mac 2011 (see Communicator for Mac 2011 Deployment Guide)
These clients are not supported by Skype for Business Server 2019.
Infrastructure requirements for Skype for Business on Mac
The Skype for Business on Mac client leverages both the Unified Communications Management Platform (UCMP) as well as the Unified Communications Web API (UCWA) that our mobility clients use.
The client has the same requirements as our mobility clients in that you must have an Access Edge Server and Reverse Proxy deployed in a supported configuration.
Authentication
The Skype for Business on Mac client supports Cert-based authentication, Microsoft Modern Authentication, and Multi-Factor Authentication when deployed and enabled.
Note
Due to a current limitation, the user's Exchange credentials must be the same as their Skype for Business credentials.
Certificates
Certificates in use on the Access Edge, Reverse Proxy and Front End servers must not use the SHA-512 hash algorithm.
The HTTP Certificate Revocation List must be defined and accessible by the client. For example, we don't support an LDAP entry in the certificate as your Certificate Revocation List.
Skype For Business On Mac Fails To Sign-in
DNS
Mobility must be properly deployed for the Skype for Business on the Mac client to function properly. A common failure scenario is to have both of the following DNS entries resolvable on the internal network:
- lyncdiscoverinternal.<sipdomain>
- lyncdiscover.<sipdomain>
Skype For Business On Mac Login Issues
For more information, refer to: Deploying Mobility in Lync Server 2013, and the Microsoft Lync Server 2010 Mobility Guide.